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How To Gain And Retain Customers - A Plain Language Action Guide
The nature of the business doesn’t matter.
You can be running an accountancy practice a law office, a natural health care clinic; be involved in computer maintenance, dog washing or hair care; run a diner or café or as I do, a training consultancy; it doesn’t matter.
The fundamentals are the same.
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Stephen Covey is an American Socrates, opening your mind to the ‘permanent things’ – values, family, relationships, communicating.
James Yuille is best known for taking a straightforward approach to customer generation and retention.
His sales career started when he sent a direct sales letter to a potential employer who hired him without even interviewing him.
For 33 years he has generated new business in a variety of markets; representing multinationals and small business with both products and services.
He has sold the ‘unsalable’ and has taught hundreds of salespeople how to improve their results.
He provides practical, sensible consultancy services to small and medium sized businesses and has been responsible for many successful on and offline marketing campaigns.
More than a marketing consultant, yet not a business coach, James partners with his clients to see things from their side of the desk.
He is a trainer, consultant and copywriter who is interested in two things; helping you identify what works and keeping you in focus.
How To Gain And Retain Customers - A Plain Language Action Guide
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EN MASSE MARKETING LLC
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PO BOX 224 TEMPLE, PA 19560
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